Meet the team

Dog people, through and through.

At Scoop N Piles, we're more than just a pet waste removal company. We're a locally owned family business built on hard work, dependable service and a genuine desire to make our customers' lives easier. As longtime Southwest Michigan residents and business owners, Chuck and Sue Barnes believe that taking care of people, both customers and employees, is the foundation of a great business.

Get a Quote 269-348-0200

5.0 · 74 Google reviews

Two boxers, Mazy and Olive, sitting side by side on a living room carpet

Meet the owners

A family-owned business built on hard work and a love for dogs.

Co-Owner

Chuck Barnes

Chuck and his wife of 38 years, Sue, are the proud owners of Scoop N Piles. An entrepreneur at heart, Chuck loves building businesses and creating opportunities for the people who help make them successful.

After a 25-year career in engineering, Chuck traded the corporate world for entrepreneurship, starting and growing several home-service businesses in Southwest Michigan. In addition to Scoop N Piles, he owns and helps operate Mosquito Shield and Twinkle Holiday Lighting, both based in Portage.

Chuck's strong work ethic started early. Raised on a farm near Battle Creek, he grew up understanding the value of hard work, taking pride in a job well done, and treating people right. Today, he and Sue live on property next to the farm where he was raised.

When he's not working, Chuck enjoys time with family and friends, staying active, and getting outdoors on his dirt bikes and snowmobiles.

Co-Owner

Sue Barnes

Sue played a hands-on role in getting the business off the ground, serving as one of its first full-time scoop technicians. She's no stranger to rolling up her sleeves and doing the dirty work!

Before joining the family business, Sue spent 40 years caring for others as a registered nurse in Southwest Michigan. Her compassion, strong work ethic and attention to detail carry over into her role at Scoop N Piles.

A lifelong dog lover, Sue has had boxers as part of her family for nearly 30 years. She understands firsthand the joy dogs bring to a home, and the less glamorous responsibilities that come with them!

Outside of work, Sue enjoys time with family and friends, especially her two children and her grandson, whom she loves to spoil.

For Chuck and Sue, Scoop N Piles is built on a simple philosophy: take care of your employees, treat your customers right, and provide a dependable service that gives families more time to enjoy the things that matter most.

The crew

The people in your yard.

Our branch manager, office manager and technicians, in their own words.

Kyle
Branch Manager
Kyle was born and raised in Kalamazoo and graduated from Hackett in the early 2000s. He worked in the greenhouse industry for 11 years, then moved to home services, where he has helped grow four businesses over the last 12 years.
He lives in the Schoolcraft area with his wife and their two sons. His hobbies include sports, hot air ballooning, spending time with family and serving at church.
Eric
Office Manager
Eric's life is rooted in faith, family and a love for staying active. The youngest of five siblings, he treasures time with his family, especially his 15 nieces and nephews.
When the weather is warm, Eric enjoys golfing, playing soccer and scuba diving with his brother; this year they shared their first dive in Lake Michigan. In the winter you'll find him on his snowboard. He also enjoys finding new ways to use technology to make everyday tasks easier and more efficient.
Dody
Technician, Kalamazoo
In Dody's words: "I come from a small farm town, where I developed a deep appreciation for nature, animals, and the simple things in life. I'm passionate about caring for animals, gardening, farming, and cooking."
"I enjoy working with my hands, being creative, and finding joy in the things that bring people together. Helping others comes naturally to me."
Andy
Technician, Grand Rapids
Andy grew up on a farm, where he learned early on the value of hard work and wasn't afraid to get his hands dirty! He's an ASE Master Certified Diesel Technician by trade and enjoys just about anything mechanical.
Outside of work he loves time with his family, going to church, camping, riding dirt bikes, off-roading and autocrossing his Miata. Whether he's turning wrenches or keeping yards clean, Andy believes in working hard, doing things right and having a little fun along the way!
Chris
Technician, Kalamazoo
Chris grew up in Battle Creek and now lives in Galesburg with his family and their two dogs, Max and Mayzie.
When he's not working, Chris enjoys spending time with his family, playing basketball and putting together LEGO sets. As a fellow dog owner, he understands just how much our four-legged friends mean to their families!

Our family of companies

More local businesses from Chuck and Sue.

Our other businesses include your local Mosquito Shield, Twinkle Holiday Lighting and Splash Pool Service, which are all operated with the desire to positively impact the local community.

Reviews

What clients say about the team.

5.0 · 74 Google reviews

Thank you for trusting us with your yard!
Mark D.
“We are busy and frustrated with our office pet golden labs mess in our yard. Not being able to keep up. We looked at PooperTroopers for help. They came out and the piles were gone! Now they come once a week and we can concentrate on business. Thanks to Chuck and his crew.”
Heather
“Great friendly team! Excellent performance. Thank you so much for services, everyone was so polite and respectful, very fast yet thorough, just an all around pleasant experience! Keep up the great work!”
Joseph W.
“Great customer service and friendly staff!”
Bonnie L.
“We had our first scheduled visit from Pooper Troopers. It has been a long busy winter for us, and the mess from our dog babies got away from us. Kyle and another worker came and cleaned up our back yard, and did a Fantastic job!!! I would highly recommend Pooper Troopers to every one.”
Alyssa H.
“Very professional team, they do great work.”
Bonnie C.
“Eric did a Great job! Great communication and arrival was on time. I wish there was a “sanitizer “ to put down to eliminate order on the “smeared” spots. Overall I recommend Pooper Troopers”
Heather
“This was our first time using Pooper Trooper, not only was scheduling fast and easy, our tech Kyle did an amazing job! He was fast and quiet, he didn’t even set the dogs off!! Our dogs bark at the wind blowing, so that was a bonus! Thank you for your service! Our second week of services and Heather was fantastic!!! She wasn’t even bothered by our children playing in the yard and pestering her!”
Steffany G.
“Andy did a great job cleaning all the back of the house. He was on time and was really friendly. Will definitely recommend this service to friends and family.”
DW E.
“They always have done a great job, Kyle is awesome and they are very professional.”
Andrea D.
“Recently moving to the area and being hit with snow… I knew it was going to be a lot with 2 labs. Lance and team did a great initial clean up with the warmer weather and excited to have them on for weekly service to upkeep!!”
Andrew N.
“Eric and Chuck always do great work!”
Amber S.
“Pooper Troopers came out for a spring clean up that was no small task. The crew member did an awesome job, I will be referring them to everyone i know with dogs!”
Samantha L.
“First visit out from the company and they did an excellent job for what they could get to under all the melted snow and leaves leftover. I recommend them for regular cleans and the price is better than any other offers I have received. Thank you Eric for a wonderful job and for the notice of coming and going.”
DW E.
“Team does great work, friendly, very communicative, got text when they're on their way. Highly recommend.”
Thomas P.
“Exceptional service! Andy is a great guy and cleaner, will be using his services from now on. My dog is happy now”
Thank you for trusting us with your yard!
Mark D.
“We are busy and frustrated with our office pet golden labs mess in our yard. Not being able to keep up. We looked at PooperTroopers for help. They came out and the piles were gone! Now they come once a week and we can concentrate on business. Thanks to Chuck and his crew.”
Heather
“Great friendly team! Excellent performance. Thank you so much for services, everyone was so polite and respectful, very fast yet thorough, just an all around pleasant experience! Keep up the great work!”
Joseph W.
“Great customer service and friendly staff!”
Bonnie L.
“We had our first scheduled visit from Pooper Troopers. It has been a long busy winter for us, and the mess from our dog babies got away from us. Kyle and another worker came and cleaned up our back yard, and did a Fantastic job!!! I would highly recommend Pooper Troopers to every one.”
Alyssa H.
“Very professional team, they do great work.”
Bonnie C.
“Eric did a Great job! Great communication and arrival was on time. I wish there was a “sanitizer “ to put down to eliminate order on the “smeared” spots. Overall I recommend Pooper Troopers”
Heather
“This was our first time using Pooper Trooper, not only was scheduling fast and easy, our tech Kyle did an amazing job! He was fast and quiet, he didn’t even set the dogs off!! Our dogs bark at the wind blowing, so that was a bonus! Thank you for your service! Our second week of services and Heather was fantastic!!! She wasn’t even bothered by our children playing in the yard and pestering her!”
Steffany G.
“Andy did a great job cleaning all the back of the house. He was on time and was really friendly. Will definitely recommend this service to friends and family.”
DW E.
“They always have done a great job, Kyle is awesome and they are very professional.”
Andrea D.
“Recently moving to the area and being hit with snow… I knew it was going to be a lot with 2 labs. Lance and team did a great initial clean up with the warmer weather and excited to have them on for weekly service to upkeep!!”
Andrew N.
“Eric and Chuck always do great work!”
Amber S.
“Pooper Troopers came out for a spring clean up that was no small task. The crew member did an awesome job, I will be referring them to everyone i know with dogs!”
Samantha L.
“First visit out from the company and they did an excellent job for what they could get to under all the melted snow and leaves leftover. I recommend them for regular cleans and the price is better than any other offers I have received. Thank you Eric for a wonderful job and for the notice of coming and going.”
DW E.
“Team does great work, friendly, very communicative, got text when they're on their way. Highly recommend.”
Thomas P.
“Exceptional service! Andy is a great guy and cleaner, will be using his services from now on. My dog is happy now”

Read all our reviews

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Enjoy your yard again.

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Dog people, through and through.

A family-owned business built on hard work and a love for dogs.

Chuck Barnes

Sue Barnes

The people in your yard.

Kyle

Eric

Dody

Andy

Chris

More local businesses from Chuck and Sue.

What clients say about the team.

Enjoy your yard again.

Get a quote for your yard

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Welcome to Scoop N Piles!